Introduction
This Payment Policy outlines the terms and conditions for processing payments on our platform. Please read it carefully to understand your rights and obligations.
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Bank Transfers
- Digital Wallets (e.g., PayPal, Stripe)
- Other methods as specified at checkout
Payment Processing
All payments are processed securely through encrypted channels. Depending on the chosen payment method, processing times may vary:
- Immediate processing for Credit/Debit Cards and Digital Wallets.
- 1-3 business days for Bank Transfers.
Refund Policy
Refunds are processed in accordance with our Refund Policy. To request a refund, please contact our support team within 7 days of the transaction, providing the necessary details:
- Transaction ID
- Reason for the refund
- Proof of payment
Failed Payments
If a payment fails due to technical errors, insufficient funds, or incorrect details, please try again or contact your payment provider. Persistent issues can be reported to us at the support email below.
Security and Privacy
Your payment information is handled with the utmost care. We adhere to PCI DSS standards and do not store sensitive payment details on our servers.
Contact Us
If you have any questions or concerns about our Payment Policy, please contact us at support@himstar.com.